Saturday, March 7, 2026

Striving for Sustainability: Meet Nicole

This weblog is a part of our concentrate on Cisco workers who’re “Striving for Sustainability” by discovering alternatives to combine sustainability of their day-to-day work.

At Cisco, packaging sustainability is a key facet of our technique to transition to a round enterprise mannequin. We do that by designing packaging that protects our merchandise whereas additionally minimizing environmental impression. This implies utilizing much less supplies when attainable and selecting extra sustainable supplies — equivalent to supplies that comprise recycled content material and are recyclable or reusable.

I just lately sat down with Nicole Kenney, Program Supervisor on the Packaging Engineering staff, who focuses her work on packaging and materials circularity. Nicole has been capable of analysis and handle tasks to assist a spread of sustainability points associated to packaging.

What impressed you to pursue a profession in packaging sustainability, and the way did you find yourself at Cisco?

A woman with long hair wearing a black topA woman with long hair wearing a black top
Nicole Kenney, Program Supervisor on the Packaging Engineering staff.

Nicole: Rising up, I used to be all the time in nature and consistently juggling a number of artwork tasks. I knew I wished to do one thing artistic — that led me to the textile and attire business. After incomes my diploma in supplies and polymer science, I developed materials and packaging for out of doors efficiency attire and equipment. The out of doors business was one of many first to take part within the sustainability motion, and thru my work on sustainability initiatives, I noticed preserving nature was my objective.

You would possibly marvel concerning the transition from attire merchandise to know-how {hardware}, however whatever the business, packaging challenges are common: the primary precedence is to guard the product. In a round financial system, the following precedence is to contemplate the packaging’s end-of-life. These are the challenges I’ve loved tackling with our packaging engineering staff at Cisco.

The factor I actually love about packaging is that everybody can relate to it. Whether or not we’re making a purchase order at a retailer or receiving a cargo at dwelling, packaging is part of our on a regular basis lives. It serves as an necessary handshake between our model and our prospects, however to me, it additionally embodies the intersection of science, design, and psychology. Once I got here throughout the open Program Supervisor position and noticed Cisco’s environmental technique, I used to be drawn to the problem.

How is Cisco integrating sustainability in its packaging?

Nicole: For our Packaging Engineering staff, sustainability has developed from a nice-to-have to a vital requirement for each new product introduction. This shift in our course of is essentially because of Cisco’s implementation of its Round Design Rules, which information us in integrating sustainability into all our outputs.

In relation to materials selections, our packaging engineers are centered on decreasing foam use and discovering alternate options to plastic (or eliminating plastic altogether). Packaging optimization is one other space of focus; as an illustration, multi-packing may help save supplies, which reduces price and environmental impression.

A group of people, wearing blue lab coats, in a supply chain setting.A group of people, wearing blue lab coats, in a supply chain setting.
Nicole and Packaging Engineering staff visiting Flex Guadalajara.

Nonetheless, packaging sustainability varies tremendously from one product to the following. Our packaging engineers face a difficult job: there is no such thing as a set recipe for a extra round pack; fairly, it’s a balancing of a number of distinctive components. They have to prioritize product safety, as a result of reshipping to exchange a broken product undermines sustainability. In addition they think about product quantity; if a product is high-volume, optimizing dice measurement for palletization effectivity is essential. The extra models that match on a pallet, the less pallets wanted for transport, which streamlines logistics and helps our company internet zero technique.

General, we attempt to combine recycled content material, scale back plastic utilization, and allow packaging to take part in a round system.

What position does know-how play in advancing Cisco’s packaging sustainability efforts?

Nicole: In relation to know-how and packaging, supplies innovation is crucial to advancing packaging sustainability. Our Packaging Engineering staff collaborates intently with our suppliers to rethink supplies from starting to finish, with a selected concentrate on fiber-based options.

A packaging test lab.A packaging test lab.
Instance of a packaging take a look at lab the place samples are reviewed for high quality and measured in opposition to specs for conformance.

Two examples of supplies innovation embody fiber flute and paper modular cushions. These are each fiber-based cushioning methods that we use as an alternative of typical foam. They’re produced from post-consumer recycled content material and, like corrugated cushions, are extensively accepted in present recycling infrastructure on the finish of their life cycle.

These new supplies assist contribute to our foam discount efforts. Nonetheless, we’re not merely swapping them out; in depth collaboration happens in the course of the design and validation course of. Prototypes are created, match checks are performed, and packaging checks are carried out to make sure the brand new supplies added to our packaging toolkit meet each manufacturing and sustainability necessities.

What are some challenges you would possibly encounter and the way do you overcome them?

Nicole: One problem of decreasing packaging impacts is knowing how greatest to measure them. In relation to sustainability, greenhouse fuel emissions (GHG) are typically the first measure of environmental impression. Nonetheless, analyzing the carbon footprint of Cisco’s merchandise, packaging accounts for 3% or much less of the manufacturing carbon footprint on common. Given this, Cisco’s Packaging Engineers maintain the carbon footprint in thoughts, however design for recyclability to divert waste from landfill and assist the round financial system.

One other problem is discovering protecting supplies that may meet our international provide chain calls for and are regionally obtainable. Thrilling materials improvements equivalent to mushroom foam or bio-based plastics usually spark curiosity, however continuity in sourcing and provide could be troublesome. It’s additionally difficult to make sure that correct restoration infrastructure for these new supplies is on the market within the markets the place we promote our merchandise. These varieties of fabric improvements are sometimes higher suited to different product varieties, equivalent to meals or client packaged items.

Three women standing in a factory setting.Three women standing in a factory setting.
With Packaging Engineering colleagues standing subsequent to liner paper rolls at a corrugating manufacturing unit.

At Cisco, we design our packaging to be separable and recyclable. Most of our packaging is fiber-based corrugated board which meets these necessities. Nonetheless, we can not management which bin our prospects will use for packaging waste disposal. Recycling infrastructure varies tremendously from city to city, each within the US and globally. This fragmentation poses the following problem: educate our prospects on one of the best ways to handle packaging waste. We wish prospects to make knowledgeable choices about disposal after receiving our merchandise. To deal with this, we have now begun to launch merchandise with easy however informative messaging to assist them perceive what to do with their packaging waste.

What future developments do you see in packaging sustainability?

A family of four enjoying some red rock formations.A family of four enjoying some red rock formations.
Nicole enjoys touring in nature together with her household.

Nicole: A efficiently scaled round financial system requires collaboration between the enterprise sector, customers, and authorities. Amongst them, every entity has a significant position to play in driving sustainability. We’ve noticed firms striving to supply extra sustainable options. Shoppers are more and more searching for extra sustainable choices, evidenced by their buying selections. Now, we’re seeing a surge of collaboration among the many three entities.

As an organization, we’re conscious that governments and the non-public sector are prioritizing circularity, and we acknowledge that this has an impression on our prospects. That is an thrilling time as a result of we’re partaking with our prospects on packaging sustainability greater than ever earlier than. They’re keen to grasp our packaging roadmap, and we’re equally concerned with theirs. There’s a powerful willingness to share, perceive, and collaborate, making it an exhilarating time.

This pattern provides me hope that as we work collectively, the round financial system is achievable throughout our enterprise ecosystem.

You may study extra about our packaging objectives in Cisco’s Objective Reporting Hub.

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