Innovaccer Inc., a San Francisco-based firm that makes use of AI and analytics to assist well being programs with inhabitants well being efforts, has acquired Story Well being, a tech-enabled platform targeted on reworking specialty care from episodic to steady, digital fashions.
The acquisition, for an undisclosed sum, marks the corporate’s fourth acquisition previously two years, the corporate mentioned. The acquisition builds on earlier acquisitions together with Humbi AI, Cured, and Pharmacy High quality Options, extending its “Healthcare Intelligence Cloud” into agentic care augmentation.
Over the previous years, Innovaccer says, it has constructed the foundations of a completely built-in healthcare working system from information unification to affected person engagement to pharmacy high quality, actuarial intelligence and, now, agentic care augmentation.
Healthcare Innovation has lined Story Well being’s partnerships with well being programs, together with Utah’s Intermountain Well being and ChristianaChare in Delaware.
In a February 2024 interview, Kirk Garratt, M.D., medical director of the Middle for Coronary heart & Vascular Well being at ChristianaCare, and Story Well being CEO Tom Stanis spoke about their collaboration to enhance well being outcomes for sufferers residing with hypertension and coronary heart failure in Wilmington, Del.
The partnership makes use of Story Well being’s digital hybrid platform that gives sufferers with a devoted well being coach to make sure their care plan is adopted and therapy targets are achieved. By means of this method, ChristianaCare mentioned it has been in a position to deal with some well being disparities, with a big enchancment within the variety of Black sufferers adhering to prescribed doses of guideline-directed medical remedy for coronary heart failure.
Stanis, a former Google and Verily Life Sciences government, described three elements to what Story Well being provides. They constructed a expertise platform and care planning software that integrates with the digital well being document to assist clinicians plan look after sufferers past the clinic go to, together with managing drugs for sufferers. Clinicians can see the scientific information from the EHR merged with information from the affected person’s dwelling about how they’re doing. The second half is concentrated on the affected person expertise to assist information them via all of this and remind them what they’re presupposed to be doing. “It really works over SMS, over text-based communication with the affected person so they do not want a flowery telephone or something like that,” Stanis mentioned.
The third half is a care extension staff with well being coaches. These are nurses and lower-licensure professionals who’re there to assist the affected person with any obstacles they run into. “That might be understanding what their directions are or coping with the truth that perhaps they get to the pharmacy and discover out their meds price $900 and they do not know easy methods to pay for that,” Stanis mentioned. “Or determining that they get labs drawn to see whether or not these meds are working. How am I going to try this?”
In contrast to the city setting of ChristianaCare’s sufferers, Story Well being is working in a way more rural scenario with Intermountain in six or seven states all throughout the West. “They’ve bought great facilities of excellence in Salt Lake Metropolis, the place they do wonderful life-saving work, after which they’ve locations which are far afield of that,” Stanis mentioned. “It may be in the midst of nowhere in Utah, so that they actually need an possibility to have the ability to deliver this type of care to these sufferers who are usually not going to drive two or three hours to come back to this middle of excellence each time they want therapy.”
With Story Well being, Innovaccer mentioned it’ll pioneer agentic care augmentation, the place AI brokers help specialty care groups with routine, non-clinical duties and supply steady affected person engagement between visits. The corporate mentioned well being coaches, working alongside AI brokers, can converse immediately with sufferers about signs and drugs adherence, monitor information from distant affected person monitoring gadgets, and set off well timed interventions. By embedding this mannequin into the EHR and present workflows, Innovaccer is searching for to assist well being programs scale specialty care capability, scale back hospitalizations, and enhance adherence with out rising clinician burden.
Story Well being shall be quickly goal different specialties, together with diabetes and COPD.
“Healthcare doesn’t change via dashboards alone,” mentioned Abhinav Shashank, cofounder and CEO of Innovaccer, in a press release. “It modifications when information and AI energy fully new scientific fashions. Story Well being has confirmed that in specialty care; and we’re excited to deliver this expertise and scientific experience to our well being system prospects nationwide.”
Healthcare Innovation interviewed Shashank together with NAACOS CEO Emily Brower in Could 2025.
