Katherine Marten, RDH, shares her expertise with VoiceWorks, the light-weight wi-fi headset that enables dental hygienists to verbally transcribe pocket depths, recession, bleeding, mobility, massive restorations (i.e. bridges, crowns) and permits dental professionals to solely deal with affected person training, whereas additionally retaining them actively engaged all through their remedy:
“I started LifeSmiles Dental Hygiene in 2015, with a imaginative and prescient to supply my purchasers with an enhanced interactive, instructional, and client-centered strategy to preventive oral care; whereas, additionally providing that “WOW” issue throughout appointments. As a busy mother with three younger kids at residence, it was additionally key that I structured my enterprise to make sure a wholesome work-home life stability.
As LifeSmiles grew and developed through the years, many challenges arose when it got here to working the executive and clerical features, and charting was one of many important time-consuming points I struggled with. I started investigating choices to streamline this course of and took benefit of Oral Science’s three-month money-back assure with VoiceWorks.
I started integrating VoiceWorks’ headset and software program into my enterprise practices in 2020and since doing so, this system has grow to be invaluable, with quite a few advantages for my workplace, my work as a clinician, and my purchasers.
- Saves Time: Charting is accomplished chairside with the voice recognition software program, and with out the necessity for an assistant. There are lots of shortcut instructions that enable for sooner, more practical, and extra environment friendly charting.
- Elevated Accuracy: VoiceWorks data as you chart; subsequently, eliminating missed or inaccurate data. The software program rapidly data lacking enamel, probing depths, recession, furcation, mobility, bleeding factors, exudate, and enormous restorations corresponding to crowns, and bridges. Its voice recognition know-how is skilled to choose up every supplier’s voice, so it understands what you might be calling out. Background music and consumer conversations don’t affect charting and it repeats the info to make sure it’s precisely recorded.
- Handsfree: VoiceWorks is totally handsfree, stopping cross-contamination or the necessity to take away gloves throughout charting. It may be used underneath a face defend and with an N95 masks. This makes it a breeze to work with throughout consumer appointments.
- Aids in Analysis and Analysis: VoiceWorks makes use of the recorded data you relay, and breaks it down into helpful information, which makes charting far less complicated and helps with figuring out a dental hygiene prognosis. VoiceWorks summarizes pocket depths, recession, furcation, plaque websites bleeding factors into variety of websites famous in addition to percentages, which streamlines setting and evaluating targets.
- Interactive and Instructional: I’m a robust believer that data is energy. I spend fairly a little bit of time educating my purchasers on their present oral well being circumstances and find out how to obtain improved outcomes. VoiceWorks has additionally grow to be a stable useful resource for consumer training. As you might be charting, VoiceWorks repeats the info, calling out a warning for probing depths over 4mm and the hazard for probing depths over 5mm alerting the consumer to areas of concern. As soon as charting is full, I can present the consumer their chart and evaluate the dental illness course of and different findings. The chart is visually stimulating and simple for purchasers to know and may be printed or emailed for the consumer’s file. They usually touch upon how thorough and academic their appointment is, and the way nobody has ever defined this course of to them on this capability earlier than. Due to the knowledge VoiceWorks offers throughout visits, purchasers return motivated and wanting to see their enchancment.
- Assists With Remedy Acceptance: When purchasers have a greater understanding of their oral well being and the state it’s in, they’ve a greater acceptance of really useful remedy. This not solely helps promote good oral well being for my purchasers but additionally assists with my apply’s backside line.
- Price-effective: Whereas there’s an preliminary funding and a month-to-month charge, the value-add that VoiceWorks offers outweighs these prices. It has helped me to save lots of time, which may be spent specializing in my purchasers, different areas of my apply, or with my household. Shoppers usually remark that they’ve by no means had their oral well being defined to them so nicely, which not solely assists with retention but additionally will increase my consumer base via referrals. Plus, it gives that “WOW” issue throughout consumer visits that I envisioned for my apply after I first launched this enterprise.
On the finish of the day, VoiceWorks has been an asset to our workplace. Along with the various accolades I’ve listed above, the coaching supplied with the software program was easy, the instruments themselves are user-friendly, and the technical assist provided with the product is excellent. Together with integrating GBT, purchasers are extra concerned of their appointments and excitedly return to see the progress they’ve made. I extremely suggest VoiceWorks to any dental hygienist or oral healthcare apply.”
To study extra about VoiceWorks, go to oralscience.com
